Hummingbird Sushi Privacy Policy

This Privacy Policy describes what information Hummingbird Sushi ("we", "us", or "our") collects when you use our website, place an order, make a reservation, or interact with us in other ways — and how we use, share, and protect that information.

What we collect

When you use this website, we collect:

• Contact information — your name, email address, and phone number, when you place an order, make a reservation, sign up for our rewards program, or contact us.
• Order and reservation details — what you ordered, when, where (pickup vs. delivery), and any notes or special requests.
• Payment information — handled entirely by our payment processor (see below). We only see your card brand, the last 4 digits, and expiration. We never see or store your full card number.
• Loyalty and rewards activity — points balance, redemptions, and program history (if you join).
• Reviews and feedback — anything you choose to write about your experience.
• Usage data — basic information about your visit to this website (browser, device type, pages viewed) collected automatically through cookies and similar technologies, primarily to keep the site working (login session, shopping cart, fraud prevention) and to understand how customers use it.

How we use it

We use your information to:

• Process your orders, reservations, gift cards, and payments
• Send you order confirmations, receipts, reservation reminders, and other transactional emails
• Run our loyalty / rewards program (only if you choose to join)
• Reply to your questions and feedback
• Improve our website and service
• Send marketing emails about offers and events — only if you opt in, and you can unsubscribe at any time from the link in any of those emails

We do not sell your personal information.

Service providers

To run this website and process orders, we rely on the following third-party service providers. They process your data on our behalf, under contract, and cannot use it for any other purpose:

• Stripe — payment processing. Your payment information is handled directly by Stripe and is not stored on our servers.
• Selflane — our website and order management platform. They host our website, store our menu and order records, send transactional emails on our behalf, and provide the technology that connects this site to our kitchen.
• Email delivery, hosting, and analytics providers as needed to keep this site running.

Each of these providers has its own privacy policy describing how it handles data. We've linked the most relevant ones above.

Your choices and rights

Depending on where you live, you may have specific rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct information that is inaccurate
• Delete your account and associated data
• Opt out of marketing emails (just click "unsubscribe" in any marketing email)
• Receive a portable copy of your data

To exercise any of these rights, email us at redhun25@gmail.com. We may need to verify your identity before fulfilling certain requests.

We will respond to verifiable requests within the timeframe required by applicable law (typically 30 to 45 days).

How long we keep your information

We keep your account information for as long as your account is active. Order and reservation history is kept for as long as needed to comply with tax, accounting, and other legal obligations. If you delete your account, we will delete or anonymize your personal information unless we are legally required to keep it.

Cookies

We use cookies and similar technologies for:

• Essential — keeping you logged in, holding items in your cart, and protecting against fraud. These are always on.
• Analytics — understanding how customers use this site. These are only on with your consent.

You can control cookies through your browser settings. Disabling essential cookies may break parts of the website (you may not be able to place orders or stay logged in).

Children

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure. Please use a strong password and notify us at redhun25@gmail.com if you believe your account has been compromised.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a new "Last updated" date and, where appropriate, notify you by email or a banner on this site.

Contact us

If you have questions about this Privacy Policy or about how we handle your information, please email us at redhun25@gmail.com.